Cancellation Policy
Seats in a cooking class are much like tickets to the theater. If you are unable to attend, you are welcome to send someone in your place. Because we purchase, staff and prep food specifically for the students in the class, we require full payment for classes and camps at time of registration.
For classes and camps, if you cancel at least 7 days prior to the start of class or camp your payment will be refunded. If you cancel for ANY reason within 7 days of the start of class/camp your payment is forfeited UNLESS another student takes the spot. We are not able to offer credit, transfers or refunds for no-shows, last-minute illnesses, quarantines, work-related conflicts, personal emergencies or events beyond our control. However, you are always welcome to send someone in your place, because we understand these things do happen.
Birthday Parties and Private Parties can be rescheduled or cancelled for credit or reimbursement up to 14 days in advance.
Class may be cancelled based on low enrollment. In this case you will be contacted in advance and rescheduled or reimbursed.
If class is cancelled due to weather conditions, The Culinary Playground will post notice on Facebook as well as attempt to email or call class participants. Always call if in doubt! If class is cancelled due to weather, a reschedule date will be available, if you are unable to make the reschedule date, a refund will be issued.
Seats in a cooking class are much like tickets to the theater. If you are unable to attend, you are welcome to send someone in your place. Because we purchase, staff and prep food specifically for the students in the class, we require full payment for classes and camps at time of registration.
For classes and camps, if you cancel at least 7 days prior to the start of class or camp your payment will be refunded. If you cancel for ANY reason within 7 days of the start of class/camp your payment is forfeited UNLESS another student takes the spot. We are not able to offer credit, transfers or refunds for no-shows, last-minute illnesses, quarantines, work-related conflicts, personal emergencies or events beyond our control. However, you are always welcome to send someone in your place, because we understand these things do happen.
Birthday Parties and Private Parties can be rescheduled or cancelled for credit or reimbursement up to 14 days in advance.
Class may be cancelled based on low enrollment. In this case you will be contacted in advance and rescheduled or reimbursed.
If class is cancelled due to weather conditions, The Culinary Playground will post notice on Facebook as well as attempt to email or call class participants. Always call if in doubt! If class is cancelled due to weather, a reschedule date will be available, if you are unable to make the reschedule date, a refund will be issued.